Flawless blog

Missing data points, outdated static dashboards, slow response times from data teams are among the common obstacles in BI. With new technologies, such as data warehouses, data observability tools or genAI implemented, the future of BI is bright. It will emphasise quick setup, self-service capabilities, real-time insights, and actionable automation.

Balancing customer experience and cost in customer service teams has been a never-ending struggle for businesses. Fortunately, technology is here to help. In this article, we will discuss how to decrease contact rate without decreasing customer experience.

Setting up a well-working business alerting system is not a myth! However, many companies fail to do this, leading to a lack of trust in alerting and turn, limited usage. In this article, learn about the 5 most common challenges with alerting and how to overcome them.

E-commerce companies can achieve higher customer satisfaction and improved margins by utilising operational data. Operational analytics can help capture the targeted 3-5% margin improvement by optimising operations.

Discover how to use ChatGPT to improve operational efficiency for your business. Learn about the right context and check out our beta solution, AI Scanner.

In today's digital age, businesses are generating a huge amount of operational data, making data an essential element in operations. However, most operations teams still face challenges in getting the most value out of their data, which can hinder their ability to achieve operational efficiency and higher margins. In this article, we'll explore ways to overcome these challenges and implement true operational business intelligence.

ChatGPT is an invaluable tool for business operations teams looking to boost their creativity and efficiency. With its advanced understanding of SQL and vast knowledge base it can act as an effective brainstorming partner for business teams. The key is to start using it and experiment with different inputs, in order to understand how to make the most out of it.

When it comes to resolving operational incidents, quick reaction time is key. An organization's reputation, financial stability, and even customer satisfaction can be severely impacted by slow response times.

We outline a 5-step approach to save data teams 10+ hours per week and share the data stack we put in place at Flawless that helps us achieve this.