🎉 Exciting announcement! Flawless has secured $2.2M in seed funding. Learn more!

Our Pricing

Flexible to suit your needs, start with 14-day free trial, cancel anytime.

Start

For individual teams or startups
199$/month

Growth

Popular
For complete overview of your business operations
699$/month

Enterprise

For organizations with advanced or special needs
Custom Pricing
Data sources
1
3
Unlimited
Active monitors
5
50
Unlimited
Email & Slack notifications
Unlimited
Unlimited
Unlimited
SMS & WhatsApp messages
1000 /month
Unlimited
Premium destinations (3rd party tools, webhooks)
1
3
Unlimited
Users
10
30
Unlimited
Trusted by businesses with data-enabled operations:

Used by operations executives and their teams around the world.

“Flawless allows us to monitor aspects of the business we otherwise miss, but which impact our bottom line. Connecting our data and setting up the key monitors was very fast. It’s becoming our “peace of mind” system.

Ross Crane
CEO, Subdial

“Flawless is used at Belle in most functions. Among others it gives us confidence that our operations meets all relevant regulations thanks to its real-time monitoring of our data & the transparent resolution process of potential incidents.”

Alison Lanni
COO, Belle

"Flawless allows us to detect and act on granular events that influence our most important KPIs. Before Flawless we could not act at this level, which we found is needed to drive bottom-line impact and not leave value on the table."

Dan Puica
CEO, Imobiliare.ro

“We deployed Flawless in a few minutes - since then, our operations managers save hours of daily work by not having to look at dashboards. On top, our reaction time for key issues has been reduced to minutes, which contributes to better customer experience and lower costs.”

Liviu Herman
CPO, Tazz

“With Flawless we could quickly set up essential alerts to better manage our warehouse operations - for which otherwise we wouldn’t have had development capacity.”

Julian Tabone
Director Central Operations, Yababa

“Flawless allows us to monitor aspects of the business we otherwise miss, but which impact our bottom line. Connecting our data and setting up the key monitors was very fast. It’s becoming our “peace of mind” system.

Ross Crane
CEO, Subdial

“Flawless is used at Belle in most functions. Among others it gives us confidence that our operations meets all relevant regulations thanks to its real-time monitoring of our data & the transparent resolution process of potential incidents.”

Alison Lanni
COO, Belle

"Flawless allows us to detect and act on granular events that influence our most important KPIs. Before Flawless we could not act at this level, which we found is needed to drive bottom-line impact and not leave value on the table."

Dan Puica
CEO, Imobiliare.ro

“We deployed Flawless in a few minutes - since then, our operations managers save hours of daily work by not having to look at dashboards. On top, our reaction time for key issues has been reduced to minutes, which contributes to better customer experience and lower costs.”

Liviu Herman
CPO, Tazz

“With Flawless we could quickly set up essential alerts to better manage our warehouse operations - for which otherwise we wouldn’t have had development capacity.”

Julian Tabone
Director Central Operations, Yababa

Frequently asked questions

What is the problem that Flawless is solving?
Most business operations teams are overwhelmed by manual and reactive management of their day-to-day. This is driven by the lack of tech capacity in operations, forcing teams to resort to inefficient workarounds. But it's not efficient to set up and monitor dozens of dashboards, or even worse, rerun the same analyses every day. We've built Flawless to empower operations teams to manage their operations proactively, move away from firefighting and focus on driving value for the business.
Why do I need monitoring & alerting in operations?
Without that you can easily find yourself in a vicious circle. If operational issues are not identified in time, they generate additional downstream problems that require more frequent firefighting in the day-to-day. More firefighting leads to no time for structural improvements and to more demotivated employees, leaving more issues going unnoticed.
With real-time monitoring and alerting you can quickly identify and resolve incidents, providing peace of mind, saving hours of daily work and ultimately improving the bottom line.
Who is Flawless for?
Flawless is mostly helpful for operations heavy companies that have high operational complexity with lots of interdependencies. It is most valued in companies where teams can generate significant value from fast time-to-action. Flawless is also beneficial for companies where the same analyses have to be completed every day and then tasks to be allocated among various colleagues.
Flawless is function agnostic. Our experience shows that our customers start using Flawless in one function and then expand it to other areas where teams managing the day-to-day operations can benefit from more stability and less firefighting.
How much effort is it to setup?
A few minutes thanks to our in-built integrations with data sources and destinations. We only need a few minutes from a data engineer to connect your relevant data sources. You can then set up your first monitors which will save you significant time already in the first month. There is nothing to lose to give us a try as we also offer a 1-week proof-of-concept (POC) along with a free trial period.
Is my data secure?
Yes. We host Flawless on Amazon Web Services. AWS is an industry leader and provides a highly scalable cloud computing platform with end-to-end security and privacy features built in. We connect  to your data sources using secure connection channels such as VPN, SSH tunnel, IP address whitelisting, AWS Endpoints and equivalent production ready solutions. You can always keep control which data you share with Flawless, the data you share is encrypted at rest, and data access for end users is secured with SSL.
I already use dashboarding tools, how is this different?
These tools are mainly for data visualisation, with limited monitoring & alerting features built in. For instance, you cannot set up complex monitor conditions, you cannot choose from multiple communication channels for alerts (e.g., Slack, Teams) and you cannot orchestrate tasks to various team members. Furthermore, in these visualisation tools there is no incident management feature to resolve events or automation feature to create workflows.
My BI team already created alerts for me, how is this different?
It's great that you already have monitors and alerts set up - it means that you already appreciate the value of proactive operations! Flawless gives you the ability to scale those alerts to new areas of your business, without the need to wait for your data analysts, thus saving time for both business and data teams. Furthermore, in Flawless you can quickly fine-tune the monitors and alerts yourself based on the learnings collected, without depending on the data team. Lastly, in Flawless you can send alerts to any integrated communication platforms, such as Slack or Teams.
I already use workflow automation tools, how is this different?
Flawless is complementary and can enhance your automations in those tools. You can easily set up data-based monitors in Flawless and then trigger actions in these tools with the help of our integrations.
However, if you want to use a simpler tool that doesn't require an expert in your company to manage them, you should use Flawless. In Flawless you can manage operational events E2E in one tool: create monitors, set up alerting, resolve incidents and automate workflows.
I already use incident management tools, how is this different?
These tools are primarily built for technical teams - we've built Flawless with operators in mind. Moreover, these are push-based incident management tools which means that your engineers need to connect to their APIs to push events to them. Because of these points, it's impossible to quickly set up the new monitors and alerts that you have in your mind and your operations team will be always dependent on the engineering team - that usually lack capacity to support.

Ready to try Flawless?

Book an onboarding call & start your free trial in 5 minutes.