Product Update: Introducing Workflows

We are thrilled to announce the public launch of our new workflow feature, marking a significant milestone for Eversync. With this change, we are evolving into an end-to-end operations monitoring & automation platform that will empower our customers to automate not only incident detection, but also resolution processes.

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Having worked with dozens of customers over the past two years, we have realized that automation is crucial for timely and efficient resolution of operational incidents, as incidents that require human actions are by definition delayed and resource-intensive.

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Workflows empower you to automate processes of varying complexity, in order for you to maximize your revenues and cost saving potential. Trigger automated actions seamlessly based on changes in your connected data-sources – whether it's sending notifications, creating tasks, or executing actions in your integrated third-party applications, the possibilities are endless. 

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Let’s shed some light on the key functionalities.

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1. Infinite workflow steps

Enjoy the flexibility of adding an unlimited number of steps to your workflows, allowing you to build extensive, multi-step automations. Choose from a diverse range of step types: Data triggers launch or continue workflows if pre-defined conditions are met, Notifications keep you informed on workflow activities across relevant channels, Events assist you in tracking and managing tasks requiring human intervention, while App actions empower you to fully automate your work in connected systems.

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2. Multi-triggers

Apply multiple triggers to your workflow to create sophisticated automations. For each trigger, configure a unique set of conditions that must be met for the record (e.g., order, customer) to progress further in the workflow and execute actions associated with that trigger. For example, you can design a workflow where each status of an order triggers its own set of automated actions.

Furthermore, you can use various data sources within the same workflow to combine data from multiple sources whenever necessary.

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3. App actions from 70+ integrations

Expand your automation horizon with our integrations to over 70 leading applications. These app integrations enable you to streamline and fully automate processes, as well as foster greater connectivity between your various platforms. Whether it's creating leads in Salesforce, updating inventory levels in Shopify, or adding new rows in Google Sheets, the opportunities are limitless.

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4. Advanced variable handling

Effortlessly utilize data generated by different workflow steps in your actions. For example, include all relevant order details in the ticket created for your agents to address problematic orders. Access all available variables for each step in a categorized and color-coded manner within a dedicated popup.

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With the above-mentioned features, we bring you the ability to build data-driven workflows for your key processes without coding. Unlock the power of multi-step automations with Workflows featuring unlimited steps, multi-source triggers, and seamless integrations with over 70 leading applications and hundreds of available actions. Sync your data, processes and teams with Eversync.

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Ready to elevate your business operations? Request a free trial on our website today and experience the efficiency firsthand.

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